A critical part of small business CRM solutions are books that are relevant to business owners.

The only sure way to be rich. Learn about 10% in The Richest Man in Babylon by George S. Classon.

The largest networks. Read Business by Referral by Dr. Ivan Misner to find out how the largest network in the world was grown.

Good comes back to you in multiples!! Look at Appreciation Marketing by Tommy Wyatt and Curtis Lewsey to see what happens when you spend a few moments showing appreciation